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The all-in-one platform for weddings & events. Plan, design, manage guests, and create stunning invitation experiences.
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1. Acceptance of Terms
By creating an account or using FestivoPro ("the Platform"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Platform.
2. Description of Service
FestivoPro is a cloud-based event management platform that allows users ("Organisers") to plan events, manage guest lists, design event pages, and communicate with guests. The Platform is operated by FestivoLabs.
3. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You must be at least 18 years old to register.
4. Subscription Plans & Payments
FestivoPro offers Free, Premium ($49/month), and Enterprise ($99/month) plans. Paid plans are billed on a monthly subscription basis. Free plan users may publish individual events for a one-time fee of $9 per event. All payments are non-refundable unless required by applicable law. You may cancel your subscription at any time; access continues until the end of the current billing period.
5. User Content
You retain ownership of all content you upload to the Platform (photos, event details, guest data). By uploading content, you grant FestivoPro a limited, non-exclusive licence to store, display, and deliver that content solely for the purpose of operating the Platform. You are solely responsible for ensuring you have the right to upload and share any content.
6. Guest Data & Privacy
As an Organiser, you collect personal data from your guests (names, emails, dietary requirements, RSVPs). You are the data controller for that information and are responsible for obtaining any necessary consent from guests. FestivoPro processes this data only to provide the services you have requested. Please review our Privacy Policy for full details of how we handle personal data.
7. Acceptable Use
You agree not to use the Platform to: (a) violate any applicable law; (b) send unsolicited communications (spam); (c) upload malicious code or interfere with the Platform's operation; (d) impersonate any person or entity; or (e) collect data from other users without their consent. FestivoPro reserves the right to suspend accounts that violate these terms.
8. Intellectual Property
All software, design, templates, and branding on the Platform are the property of FestivoLabs and are protected by intellectual property laws. You may not copy, modify, or distribute any part of the Platform without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, FestivoPro shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform. Our total liability to you shall not exceed the amount you paid to us in the 12 months preceding the claim.
10. Service Availability
We aim to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or temporary suspensions. We are not liable for any loss caused by downtime.
11. Termination
You may delete your account at any time. FestivoPro may suspend or terminate your account if you breach these terms. Upon termination, your data may be deleted after a 30-day grace period.
12. Changes to Terms
We may update these Terms from time to time. We will notify you by email or via the Platform. Continued use after the effective date of any changes constitutes acceptance of the new terms.
13. Governing Law
These Terms are governed by the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
14. Contact
For any questions regarding these Terms, please contact us at info.festivopro@festivolabs.com.